Custom Design: Consultation Fee

Interested in having a Bespoke / Custom made design? Before you commit you may want to see options and have chats with me about what is possible - I am delighted to do this however each knitted swatch takes time and thought and there is no obligation to order a final piece following this consultation.

To address this, I have set up a non-refundable token consultation fee which will be deducted from your final order should you decide to sign off on a Custom Bow Tie, Suspenders or Skinny Tie.

This fee covers 2 rounds of swatches* and all the emails/conversation that includes. Should you want further rounds before committing to order they are charged at €15 per additional round and available to order directly through me.

*Swatches will be posted to Netherlands based customers and emailed to all others.

These can be customised to your preference however my standard Bow Tie size is:

BOW: 11cms wide and 5.5 cms high

STRAP: adjusts to 44.5cm length (if you require a longer or shorter length simply state your preference in the order notes).

Please note due to it's handmade nature these can vary slightly

DELIVERY RATES:

depending on order size and destination: €6 - €21

Please note all orders at €100+ have free shipping. All custom orders are shipped with Track & Trace.

See all rates HERE

RETURN POLICY:
Due to the knit-to-order, handmade nature of your order we do not accept returns or permit exchanges, unless the Product is found to be faulty on arrival and the fault is not due to poor care (contrary to care instructions given on the website, your invoice and with your product). 

In ordering a W&W piece the customer acknowledges that the item is handmade, knit to order and made to colour specification therefore the Euro Directive exemption applies and there is no right to return/refund.